USPS Redelivery | Schedule a Redelivery Request

Missed your mail or package by USPS? Well, you don’t have to worry at all. USPS has curated the solution to every problem and provided an alternate for this one too. This article will talk about the USPS redelivery, how to schedule the same, USPS redelivery form, how to cancel and modify the redelivery request, and who is authorized to schedule and accept your USPS redelivery. So, let’s start with the first one:

What’s USPS Redelivery?

In case you have missed your mail by USPS, you don’t have to get bothered, because USPS will deliver the package or mail for the second time for you, which is called, “USPS Redelivery.” All you need to do is to schedule a re-delivery and voila! You will receive your package as you have never missed it before.

Let us get to know the process in a more detailed manner. So, let’s find out how we can schedule a redelivery:

Schedule a Redelivery:

If you have missed your mail the first time, you can schedule the redelivery online. You would have received a peach colored slip, also called as PS Form 3849, from your carrier. This slip will help you look up your items and reschedule delivery.

To have the redelivery on the same day you have missed it, you must raise USPS redelivery request and submit the same maximum by 2 AM CST between the days Monday to Saturday. In case the redelivery is not available in your ZIP Code, you will be required to check the same with your local Post Office. They will help you provide the necessary pickup information.

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USPS Redelivery Form:

PS Form 3849 is used as redelivery form. This form will help you to place your request. The USPS redelivery form is attached here:

PS Form 3849 Front:

PS Form 3849

PS Form 3849 Back:

PS Form 3849 back

Other than this, the form asks you about your article number. The article number is the one which is written on the slip left by your carrier. This article number helps the USPS to locate your items. Another thing it asks you “When did we try delivering it”? Here, USPS wishes to know how many times they have tried to deliver the mail to you. You need to mark the checkbox if this is your final delivery notice. Lastly, the form will ask you “When do you want to get your items”? There, you need to enter the option of how you want to get your mail and the date to get your mail. You can also put some additional instructions in the given space in the form.

How to Cancel/Modify Redelivery Request?

You would have received a USPS redelivery confirmation email at the time of placing the Redelivery order. This is the confirmation number you must have in case you wish to modify your request raised at USPS. The further process is as follows:

Edit Redelivery Request

  • You need to click the link called “Edit this request.”
  • Alternatively, you can also go to Redelivery Service and select “Edit an existing redelivery request.”
  • You will then view a series of prompts where you can make the desired changes
  • If you need some more guidance on this, you may also refer to “Changing/Cancelling a Redelivery Order” which you can view in the Redelivery visual aid.
  • If you have an account, you can log-in to your account and view your Activity History. There, you will find the Redelivery from the list of previous orders. Click on ”View Details” and then follow the prompts.
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You can also modify or cancel the Redelivery request via telephone. If you have your Redelivery Confirmation Number, you can call on the number 1-800-275-8777 and change or cancel your Post-Redelivery order. The customer service representatives will help you cancel/modify your order.

The availability status of the customer service representatives is as follows:

Monday to Friday: 8:00 am to 8:00 pm ET

Saturday: 8:00 a.m. to 6:00 p.m. ET

Sundays: Closed

Holidays: Closed

But, the automated information is available 24 hours per day on all the days of a week

You can also collect your mail or package in person. When USPS has not made your redelivery, or you have not ordered your item for redelivery, you can also go to your local Post Office carrying a photo ID and pick up your mail or package. Doing so will automatically cancel your scheduled Redelivery.

Who is Authorized to Schedule or Accept My Redelivery?

If you are not present at your home most of the time to pick your post office redelivery, then you can authorize someone to pick your USPS mail. The authorized person can schedule and accept a redelivery. You can authorize a person for accepting and scheduling redelivery if that person belongs to the addressee’s family or is the agent of the addressee or is the employee of the addressee. But they can only accept and schedule redelivery if they are able to provide essential information regarding the redelivery.



Now that you know, you can never miss your package by USPS; you can stay calm and relaxed. The process of USPS package redelivery is profusely simple and convenient. You can also call 1-800-ASK-USPS (1-800-275-8777) for any help.

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Scheduling a redelivery is an easy job which takes not more than a few minutes. All you need to do is to raise the USPS redelivery request. There is a redelivery form available on the website of USPS. You are required to fill in the asked details correctly, and you are done. To add more, you will also be able to view USPS redelivery tracking which will make you aware of the delivery status of your package anytime you wish to see.

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